March 9, 2021

Unilever Says You’re Not a Normal Skin Type Anymore

Unilever has it’s fair share of controversy and to become more inclusive they’ll be removing the word normal from its beauty and personal care products and they’ll also, stop the use of digital alterations to body shapes and skin used in their advertising.

As you know, Dove, one of Unilever brands, suffered severe backslash after releasing an insensitive commercial for Dove Body Wash where a black woman removed her top to reveal a white woman. Truly the commercial made little sense and some rightfully felt that the commercial implied that dark was somehow dirty and white was somehow clean.

But I’m not sure dropping “normal” from their advertising is going to right such wrongs.

Apparently normal will be replaced in skin and hair products and replaced with words like “grey hair” for hair care products or “moisture replenish” for skin care. I think the hair care portion makes some sense however, if you have normal skin you have normal skin…does that make sense? To me normal skin is perfect skin. Not dry, not oily, free from blemishes, not sensitive, and pretty much without the woe and worry some of us experience if we’re oily or dry or have blemishes or visible pores. I don’t think normal is an offensive term when referencing skin care and I don’t think dropping the word from a skincare product will make me feel like you’re making things more inclusive.

That being said I could be the minority as Unilever conducted a poll with results revealing people agreeing that “normal” made them feel excluded. I don’t personally feel that way. I am in agreement with their plan to stop using alterations in advertisements such as using photoshop to smooth skin and give us the illusion of perfections.

What do you think about removing “normal” from skin care?

Would you find it confusing if you were a normal skin type and suddenly skincare failed to address that type in their marketing?

18 Comments

About the Muse

Isabella MuseIsabella is just an average everyday geeky girl who doesn’t blend her eyeshadow correctly, wears too much blush, and hopes she never finds her holy grail products because she likes the thrill of the chase so much. Her mission is to bring you super honest reviews on makeup, skincare, fragrance and all things beauty. She’s in no way an expert on the topic and she sure as hell isn’t a super model. But she’s passionate about makeup and is seeking like-minded individuals that like pina coladas, getting caught in the rain, and ones that enjoy spending hundreds of dollars at Sephora without feeling buyer’s remorse. If you’re that person feel free to reach out and leave a comment or follow me on Facebook, Instagram, Twitter, and Bloglovin‘.

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Comments

  • Michelle

    I have Rosacea. My skin will never be considered “normal”. Finding great products for me has been a very long journey. So many products supposedly made for skin with redness have been anything but. I have found usable products, but the list is small.

  • Christina

    I agree. Normal skin is balanced skin. My sister and mom have normal skin that’s neither dry nor oily and doesn’t suffer from breakouts. They don’t have to use special moisturizers or serums to keep their skin healthy and happy. I know plenty of people who also have normal skin.

    I think using the word to describe skin gives us reference point to go by, because at the end of the day, everything we’re doing is really to get our skin into a happy balance (plus a few other things, like brightening/anti-aging, etc.). I used to be oily and acneic when I was younger and now I lean more normal with a tendency towards dryness. If I didn’t have something to compare my skin to, moisture-wise, I wouldn’t know what I was and would probably buy the wrong cream (at least in my youth; I know how to read ingredients now).

    I don’t think it’s mean to belittle anyone. It’s just to give a reference point.

    • Isabella Muse

      I complete agree. Normal skin makes sense to me as does combo skin or dry skin! I don’t think I feel excluded if someone says I have normal skin. Dropping that from the name of a product might be confusing for anyone shopping for “normal” skin care. As in they don’t require a lot of moisture, they don’t need something to treat blemishes, etc…!

  • LS

    My education is all in STEM, and to me “normal” means just that. It’s in the central area of a Gaussian (normal) distribution. In the case of skin, one tail of the curve is oily, while the other is dry. Normal makes complete sense in this context. I don’t think “normal” is exclusionary by design; however, if some folks feel that it is, it’s not anything I’m worrying about. Well, not as long as the new labeling is clear, that is!

    That said, when it comes to things that vary by ethnicity (hair texture, for example), I absolutely agree we should avoid the term, based on all of the negative societal connotations.

    • Isabella Muse

      I love the idea of different hair textures. I think hair is even more unique and different than skin types. Everyone has something that’s different with their hair and it’s way more complicated than skincare imho! I think if they adjusted the way they label hair care it could really be helpful! Skincare however, mmmm not so much! I think I’m cool with knowing I’m dry and that’s how I treat my skin. However, if I were normal and they suddenly changed the label to “moisture replenish” it could be quite confusing. I mean “moisture replenish” could mean any skin type as even oily skin needs more moisture. So, dropping normal, ehhhhhh not a great idea in my opinion!

  • Jane

    So long as the labeling is clear, a-ok by me. It’s like in childbirth when people (sometimes) refer to vaginal birth as “natural,”� which then means that surgical birth is then “unnatural.”� Which, I get that it is, but one hundred years ago, the tumor blocking my kid’s exit would have meant he would have probably died in utero… that was ten years and two VBACs ago, so I can see how if someone struggles with their skin, seeing “NORMAL (translation, you ain’t it!)”� on a skincare product is just another little dig. Fine by me, Unilever.

  • Adrienne

    I have no real issues but I guess “normal” implies theres something wrong if you dont fit into this category? I have always been “combination oily” based on an old clinique assessment so I purchased products based on that label. However, I noticed that didnt mean the same with every brand as I dont suffer from acne and frequent breakouts. Oily and combination oily has always been “my normal”. Would typical be a good alternative or are we going down the rabbit hole? I read your reviews and realize I can still use many of the skincare products even though we dont have the same “skin type”.

    • Isabella Muse

      I don’t really feel like “normal” used in skincare makes me feel like something is wrong with me or my skin type. To me it implies that your skin isn’t problematic and that’s all. I don’t really read to much more into it. However, I agree! My normal is dry skin so it could go either way ;-D Same here! I read some reviews and realize I can def use certain types of skincare even if they aren’t quite ideal for my dry skin 😀

  • B

    It’s pandering….pure and simple. As someone with sensitive oily skin, I need to know exactly what kind of skin the product is to be used on. So do my brothers and sisters with psoriasis, acne or other skin issues. There’s nothing wrong being specific about what a product is for….whether it’s for skin or hair.

  • kellly

    I would probably call “normal”� skin something like “problem-free”� because normal is probably more like “oily T-zone”� or “dry and tight”�, “breakout-prone”�, etc. perfect skin is a wish we all have, I think, and that makes it far from what I would call “normal”�.

    • Isabella Muse

      That’s actually a very good idea! So few people have normal skin types that “normal” is a good reference for those that have the issues you described!

  • HWG

    I actually completely understand the decision behind removing the word, “normal,” from product marketing. If you find that your hair/skin, etc. wouldn’t benefit from the product bearing that description, doesn’t that by default define you as abnormal?

    It’s a vague, meaningless term (really, what is normal when it comes to the uniqueness of human beings?), and I think using more specific words to explain for whom the product is intended makes a lot of sense and will likely increase sales.

    • Isabella Muse

      I see your point but I don’t really think normal takes away from your uniqueness as a human when describing a skin type. I think this could really work in hair care but with skincare I do think normal, dry, oily is most helpful or at least I think it is!?

      • HWG

        I think there are better words than normal that could be used. Perhaps balanced?

        Descriptors that say a product is intended for dry skin or an oily scalp are definitely helpful, but I don’t think normal really says anything at all, particularly to an average consumer who is not as product-savvy as those reading this blog are. If I didn’t buy cosmetics or toiletry products often, I would be very confused as to what is meant by normal! And if I didn’t feel I fell into the category to use that product, I can see how that feels exclusive.

        • Isabella Muse

          Balanced sounds good actually! That’s true! There are a lot of terms we commonly use on blogs and even in the beauty community that average users are clueless about. Like HG, no one has any idea what an HG product is if you aren’t an active in the beauty community. I have to say though normal has been used for so long in regards to skincare I do think people understand what it references at this point even if you aren’t a blog reader. That being said if you’re new and just entering the beauty world it might be confusing!

  • Mary

    My skin and hair are dry, not “normal,” but I’m not offended by calling it what it is. I like to see what skin type a product is recommended for prominently displayed on the label. It saves me time and trouble because I’m always looking for extra hydration.

    That ad you mentioned is bizarre, and I don’t understand it either but to be offended by “normal” is just as weird. Sometimes I think we go out of our way to complicate what should be simple and to invent things to be offended by.

    • Isabella Muse

      Nor am I. I’m dry that’s how I define my skin! But yeah, perhaps something with more detail can be helpful! Some stuff can be offensive but small stuff like this I fail to see how it could be offensive.

      • Mary

        I agree, and more detail sounds good to me, too, Muse.

        It can be hard to know what you’re getting with cosmetics and skin care unless you’re a trained chemist. Just give me the scoop, and I won’t sweat the small stuff. There are enough real problems in the world to keep us all occupied.