January 4, 2010

L’Oreal Go 360 Deep Cream Cleanser Review

L'oreal Go 360 Clean Cleanser 11

Grrr L’Oreal Go 360 Clean Cleanser testing is so not going well. Today I’ll be reviewing the L’Oreal Go 360 Deep Cream Cleanser.

First off some minor confusion seems to have cropped up over which cleanser you should choose. All of the cleansers according to details on Target are for normal, combination skin types.  This isn’t detailed on the bottles just as read from details on Target’s website and CVS. The only one that is different would be the sensitive skin formula, which obviously is made for sensitive types.

From my own personal experience with the formulas I felt it was broken up best as follows.

L’Oreal Go 360 Cleanser Deep Cream Cleanser (Pink) Bottle
This I felt was more for dry skin due to it’s cream formula.

L’Oreal Go 360 Cleanser Deep Facial Cleanser (Green)
This I felt was more for normal/combination types although the formula was so terribly drying I’m positive oily skin types will feel right at home using it.

L’Oreal Go 360 Cleanser Deep Exfoliating Scrub (Orange)
Since this is a grainy formula I felt it best for dry skin as the scrubby bits should do well to exfoliate dry, flaky skin.

Now I’ve already reviewed L’Oreal Go 360 Cleanser Deep Facial Cleanser which has successfully created a mess of my skin. I’m terribly dry and flaky after using it a full week and it’s unlikely I’ll go back to trying it. I handed it off to my sister, who’s oily, and she proceeded to say it made her skin feel like plastic after use, not in a good way either.

I’ve been testing out L’Oreal Go 360 Cleanser Deep Cream Cleanser most of last week and this weekend. I was kinda hopeful the cream cleanser would do better on my suddenly dry skin thanks to my test out with the regular version.

Have a jump to find out.


Most of the formulas contain menthol however it seems very much alive and kicking in the cream formula. I’m not sensitive by any means but this is slightly irritating on my skin. Also don’t get it into your eyes, it burns fiercely. I like the cooling sensation but I mistakenly tried this out with my Clarisonic Skincare Brush and proceeded to come out of the experience red, splotchy, and weeping slightly in pain. It felt like it made my skin raw. After that experience I stuck to using the scrublet it came with.

L'Oreal Go 360 Deep Cream Cleanser 1

Now as I explained I was hopeful the cream version would be soothing on my skin and offer some hydration where the last formula failed. But no luck, it too dried me out even further. I’m having little success with these. After reading a bit around the word on the street is they do not contain soap but do contain harsh detergents which could account why they are simply stripping my skin and making it a huge flaky mess.

The cream formula smells wonderfully fresh and clean with a hint of mint. It’s cooling on the skin due to the menthol in the mix which is nice so long as you scrub gently and don’t go to town on your skin as that’s when it can become slightly irritating or at least that was the case for me.

Again I felt like this would be suited to oily skin rather than the normal/combination it’s supposed to be for. The scrublet remains an genius little tool in my humblest offering a soft, exfoliating scrub that works the formula into a later on the face and really gets a good deep clean.

Sadly, I still come out of the experience with dry, stripped skin though. So far my testing with L’Oreal Go 360 Cleansers hasn’t been working out as great as I had hoped for but in some ways I am not surprised considering how almost all drugstore skincare ends up drying me out in someway.

No success yet but I still have one more to try! I’m waiting for my skin to calm down now as I definitely did some damage testing the first two bottles.

So far I feel like the scrublet is a genius idea, the price of the cleansers is very reasonable, and just the idea behind the product is fabulous but all this doesn’t count for the fact that it’s drying my skin out like a desert without water.

Have you tried L’Oreal Go 360 Cleansers yet?

Do share your experience as from what I’ve read people are having some great success with it but sadly I don’t fall into that group.

Disclosure: The following item was purchased by me for review purposes (and because I like flinging my money at makeup products of any kind) on Musings of a Muse. For further information please see my FTC Guidelines or my Disclosure/Disclaimer posts.

About the Muse

Isabella MuseIsabella is just an average everyday geeky girl who doesn’t blend her eyeshadow correctly, wears too much blush, and hopes she never finds her holy grail products because she likes the thrill of the chase so much. Her mission is to bring you super honest reviews on makeup, skincare, fragrance and all things beauty. She’s in no way an expert on the topic and she sure as hell isn’t a super model. But she’s passionate about makeup and is seeking like-minded individuals that like pina coladas, getting caught in the rain, and ones that enjoy spending hundreds of dollars at Sephora without feeling buyer’s remorse. If you’re that person feel free to reach out and leave a comment or follow me on Facebook, Instagram, Twitter, and Bloglovin‘.

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  • Comrade_Garlic

    Nobody is going to fault you if you stop the testing and take these back to store you bought them from. It’s a pain to get you skin back to normal. This just isn’t worth it.

    • the Muse

      Hi Comrade still have my receipt handy 😀 may just do that! And yes it is 🙁 my skin is terribly dull and lackluster today sigh!

  • dina

    thank you so much for the review & sorry for your pain 🙁 i’m on the dry side too & will skip this one.

    • the Muse

      aww dina thanks *hugs* I’m alright eh 😀 Just not good for my, totally stripped my skin. Please try it LOL i wanna know I’m not crazy…I’m reading all these rave reviews and thinking to myself WTH am I doing wrong?!

  • Audrey

    I bought this one just a few days ago. I have combo skin, and it doesn’t seem to dry me out, but it does feel like it leaves a film behind… I scrubbed only half of my face, and even after rinsing heavily in the shower, I could feel the washed half was weirdly slippery.

    I’m probably going to return it, but I wish I could keep the scrublet! :/

    • the Muse

      hmmm audrey haven’t experienced the film….but it has made me itchy/flaky yak! sigh. So sorry about it too because I seriously wanted to love it. Maybe return it and dry another formula?

      I love the scrublet too haha!

  • KC

    I’m really glad I read your 2 reviews. I was just about to go out and buy only this cleanser {the green one}, but now {i’m still goign to buy it, to try it, but mainly for the scrubber :)} I’m going to buy this one cleanser that I absolutely love (Olay Warming Hydrating Cleanser… it is absolutely awesome), and this one.

    • the Muse

      KC I’d go out and buy it anyway….I’m hearing crazy good reviews, seems like I’m alone in my dry skin woes. It’s only $5.49 at Target so I kinda feel it’s worthy of a try out! I never tried that…does it warm up literally!??!

  • Katherine

    I’m so sorry to hear about your skin, Muse! Getting traumatized skin back to normal is a difficult task 🙁 Although I have very oily skin, it is a little finicky and I’m now worried about trying these cleansers, especially since I have a pretty good skincare routine right now (Clinique Take The Day Off Cleansing Balm , then Cetaphil). It might be worth it just for the scrublet though (seriously, I’d pay $8 just for that cute little thing!).

    • the Muse

      katherine finally I[‘ back to normal somewhat! I would too! they should sell it separately LOL!

  • Melissa

    I just like the word scrublet 🙂 I think I’ll skip these- I have uber senstive skin and can’t live with out my clarisonic. How did I live before it?

  • Karrie

    I wanted to try this out because of the scrubber that comes with it.
    I was watching BeautyQQ on youtube and she was using that type of a plastic scrubber.
    But I think I will pass on this.
    I don’t want to upset my skin.

    • the Muse

      karrie it was too drying for me sadly 🙁 I wish I could have loved it!

  • laura r

    i’ve been hearing that the sensitive skin formula is the best b/c it has less or no menthol and less of the detergents, so less irritation. i am almost out of cleanser so that one will be my next buy! i am stoked to try the adorable little scrublet. (that name “scrublet” reminds me of Piglet!)

    • the Muse

      laura I have to try this b/c the others just killed my skin. It’s slowly getting back to normal. stop back and say the word, curious what you’ll think!

  • Shefali

    Hey Muse!!! I went out and bought the Deep Exfoliating Scrub (the one you haven’t tried yet) and I’m supremely happy with it!! Loved it! I love the scrubber and my skin felt so soft after I used it. I hope you like it better than the others.

    P.S. I have oily skin and it did a great job of removing oil and dirt first thing in the morning. I used it in the shower, and I wonder if the steam helped the cleanser work better. Can’t wait to read your review!

    • the Muse

      another yay Shefali! I’m feeling alone here girl I’m feeling very alone LOL

      I’m waiting on using the exfoliating one b/c the other two made a mess of my skin yikes! So give me a week or two to get back in fighting form. I’m seeing a trend though looks like they do a great job for oily skin but not so fab for dry types….I’m really excited to hear what someone with my own skin type things 😀

      Thanks for the deets! Hey btw miss you around here been ages since you commented!

  • itsliz89

    Aww that’s a bummer. I just found out about this product and I was so excited to find out they had a cream cleanser. Why oh why did they have to add menthol in it? I use cream cleansers from Lancome and Shiseido and I’m always open to see if there are drugstore ones that I can try but there doesn’t seem to be too many. I find most drugstore cleansers to be the drying detergent kind 🙁

    • the Muse

      itsliz for some reason the menthol is really irritating for me. sigh dry skin after use 🙁 Same problem for me!

  • Shira

    I saw this in a magazine and wanted to try it. After reading your blurbs about it I think I have changed my mind. But I wanted to ask you about something. I have oily skin with a lot of blemishes. Do you think this would help with the blemishes at all, or should I just skip it and go try another thing. I cannot get my pimples to go away, with antibiotics and scrubs, creams, and spot cleaners. If this isn’t the right thing for me please tell me and I won’t buy it. But if you have something in mind that is good for busting blemishes please please tell me. I have lived with acne enough and I’m ready to get through it.


    • the Muse

      shira it appears it might help as it contains SA so perhaps so. but I can’t say for sure hun. I wouldn’t recommend drugstore cleansers/creams for this hun. I’d seen a derm and they can really help you with this 🙂 it’s the best bet!

  • Alyssa

    I’ve read your two reviews on the Go 360 Cleansers and I’m afraid that my skin will dry out like yours. I was just wondering what cleanser (for a similar price) you would recommend instead of these. I haven’t gotten a chance to check out your other posts, so sorry if you’ve already recommended products for dry skin.

    • the Muse

      I honestly can’t make too many recs in the the same price range alyssa simply because I prefer more $$ cleansers, sometimes you get what you pay for 🙂 I do like the Clean and Clear one but this is sorta an average day cleanser and not deep cleaning. https://www.musingsofamuse.com/2009/07/clean-clear-makeup-dissolving-foaming.html

      If you’re skin is dry I highly recommend going with an cleansing oil from Bobbi Brown, MAC, or Shu. That’s the best for my dry skin 🙂 Hope this helps hun!

  • mar

    i don’t think the scrub would be good for dry skin since i read somewhere that it contains salicylic acid which is used to treat acne and tends to dry out the skin…

    • the Muse

      hi mar I hadn’t read that I’ll have to look on the bottle but as far as I know it does not contain SA

  • Kiki

    I just bought the deep cleanser (green one ) and I like it. It does dry your skin out but it’s like exfoliating . And we know you shouldnt exfoliate everyday. I haven’t had a breakout since I started with it and my skin is so soft!

    • the Muse

      hey kiki! awesome 😀 I have it but haven’t tried it yet…letting my skin get back to normal before attempting the exfoliating formula 🙂

  • mar

    actually, i got the scrub (since i have very very oily skin!) and i’m looking at the bottle and it does contain SA. it’s at the end of the ingredient list (right before “fragrance/parfum”) so it’s probably a very small quantity but it’s still there… not sure how l’oreal markets this particular version of the product (normal/combination skin maybe?) but to me it should be used by people with oily/acne prone skin only!

    • the Muse

      hey mar thanks for the word as I seriously haven’t had a brief moment to take a look obviously this is why I’m experiencing dryness 😀 I’m glad it’s working for you though!

      Very weird as L’Oreal isn’t marketing the product as acne cleanser!?

  • Shira

    Thanks! I have seen a derm. and I am on an antibiotic for acne. I am using the L’Oreal 360 exfoliator and in about two weeks of using it my pore size has decreased noticably. I think it’s amazing, it’s working by making my skin a LOT less oily. It’s a miracle for my skin!

  • Sarah

    Our dear Muse:

    I had to try this and went and bought it tonight after work. My local Walgreens only had the sensitive skin formula (which I was keeping an eye out for anyway) and I bought it despite having an ridiculously oily nose and tight dry cheeks and forehead (we’re talking WTHey! Skin so tight it looks like I’ve had botox! lol).

    I’m loving it so far – I stayed away from the menthol versions because I already had a menthol cleanser and thought any other formula of this would be overkill. This 360 stuff really melts off my makeup! If you get a chance, I’d like to see what your opinion on the sensitive skin version is!

  • Char

    Hi Muse,
    I just bought the blue bottle today without reading any reviews so I googled it and your website came up! I was reading your reviews on the 360 clean and I noticed that they keep on drying you out! So, while I know that the blue is for sensitive skin, I have normal skin and I bought it on a whim. My skin feels so soft and hydrated (given I also did use my olay sun screen daily moisturizer after..) but it feels so good so just thought I’d put that out tin case you want to try it!

    Char <3

  • Carly

    Firstly let me say that I have normal/dry – ish skin. Not oily, and it’s normally pretty happy. I bought the orange 360, and the results were not good. Like you I got horrible, painfully flaky, dry, red splotches ( I put on my eyeshadow today and it all flaked off!). I was looking at the bottle and it says if irritation occurs to use it less often, but I think I’m going to take it back. Nothing has ever made my skin so unhappy!

    • the Muse

      carly ME TOO! gosh so many raves aboutit I thought I was alone! I tried all of the formulas but not the sensitive and I got terribly tight, itchy flaky skin 🙁 It wasn’t good I tell ya that! 🙁

      Try a sleep mask to get yourself back in shape!

  • Jamie

    I bought the green one, and I’ve been using it for about a week. I’d say I have normal/combination skin that gets a tad on the dry side in the winter. I love the scrublet, love how it feels, but I do feel dry and a tad irritating when I dry off my face, and unfortunately I’m currently breaking out like CRAZY. 🙁 I don’t know if it’s because of hormones (that time of the month lol) or because of the facewash…I’m going to try to keep it up for another week or two and just hope my pores are purging out the nasty stuff, haha!

    • Lori

      I came online to hopefully find some answers to why my skin might be breaking out. I have normal/combo skin. I recently started using the Loreal 360 deep cleanser, the green one. My skin became very dry and started having bad break outs on my chin and cheeks. I mean…we are talking, I didn’t even break out this bad when I was a teenager! 🙁 I have been moisturizing like crazy and don’t know what to do to make the red splotches go away. ::huge sigh:: HELP!!!

  • Megan

    I have always been a Neutrogena user, but decided to try the pink 360 because I liked the idea of the scrublet and it looked like a good product. Boy, was i wrong. I have an oily and acne prone skin type, but this stuff has made even my skin very dry and painful. My face is swollen and discolored. I’m definitely returning the product and going back to my old cleanser.

    • the Muse

      oh no megan sorry to hear it hun! I’m the opposite skin type than you but I tried three versions and all three made me dry, tight, and flaky 🙁 I suspect the menthol could be why you had a bad reaction! Def return and go back to your normal cleanser!

      Sorry 🙁

  • DivineMsN

    I finally found this at my local CVS yesterday. I got the sensitive skin one. I hope it works out for me. 🙂

  • Laurie

    Oh how I wish I would have looked for reviews before trying this product. I have dry, but not sensitive skin and for the reasons you mentioned I thought the cream cleanser would be best. After the first use, I noticed my skin was drier, but that happens often when changing products. The next night when i went to clean my face, I noticed it tingled and burned a little. The morning after my face was red and hot to the touch and I had dry patches all over my face. I will never use this product again… but I did like the feeling of the scrublet!

    • the Muse

      hey laurie awww so sorry to hear it sigh! SAME here! I was so DRY and itchy after this 🙁 but thankfully not red/hot! I’m sorry to hear how bad it was! I love the scrublet too 🙁 but def can’t handle the formula!

  • AliviaJade

    I need help. I have Keratosis Pilaris (small flesh to skin colored bumps) on my cheek area. I also have light freckles and few blemishes, along with oily/combination skin. I need help either finding a good drugstore foundation, or drugstore tinted moisturizer that wont irritate my sensitive skin or my keratosis pilaris. Please help me! I currently use Maybelline Dream Liquid Mousse Foundation and it makes me really oily. I’ve also used Jergens Tinted Face Moisturizer and it’s okay i guess.. But i want my skin to look healthy and refreshed and glowy, by using drugstore products. Please help! 🙂

    • the Muse

      hi alivia I really don’t know what to suggest. Have you tried perhaps asking your doctor? dermatologist? I can’t really recommend you a drugstore foundation b/c I’m not familiar with keratosis pilaris plus I don’t use many foundations from a drugstore either. Maybe asking around on MUA as well as maybe someone has the same condition.

      I’m so sorry I can’t be of more help!

      • AliviaJade

        I have been to the dermatologist a few times, and they didn’t really recommend anything.. i was wondering if you would recommend a good drug store pressed powder for my oily skin, one that won’t clog my pores. i’ve been having problems with clogged pores lately.. maybe i’m putting too many products on my skin.. Thanks!! (: Alivia

        • the Muse

          hi alvia sorry to hear hun. Not sure about clogging pores as I don’t really have this problem but maybe try out some from Prescriptives Formula? They have some GREAT powders :_D

          • AliviaJade

            Okay thanks! One last question.. (: How many cleansers is too many? I have quite a few that i often switch off using. Let’s see. there’s St. Ives Apricot Scrub, St. Ives Apricot Cleanser, Clean and Clear Morning Burst Cleanser, Neutrogena Deep Clean Relaxing Cleanser, Neutrogena Acne Cleanser, and the Neutrogena wave. Is this too much for my skin?

          • the Muse

            i dunno if it’s too much for your skin or not alivia. only you would know if you’re using too much. I rotate several cleansing oils and foaming cleansers myself but if I start getting dry or tight I know I’m over doing it and revert to using one…just watch your skin and if you notice it’s clogging your pores, or making your face tight, or even stripping your skin that’s when it’s a good idea to stop and perhaps stick to a single one.

            Hope this helps!

  • Sahara

    hi! I came across this site just earlier today and it has helped me a lot in just the few hours of reading! I was wondering when you’d be willing to test the exfoliating cleanser? I’ve been wondering which one to get to help keep my face clear of acne, I have normal skin but it tends to get oily on my forehead, nose, and chin. So I was hoping your reviews could help me out. lol 🙂

    • the Muse

      hi sahara good to meet you! Thanks for reading through my blog. I already tried two of the four and had a bad reaction so I won’t be trying the other 😛 as it took ages for my skin to stop acting strange after use 🙂 I hope you understand! I know ALOT of folks commented on all the posts I did about these and gave little mini reviews, try reading back through and see if anyone said anything about that version!

      • Sahara

        I definitely understand! I’ll be sure to read through the comments and see what information I can find out. 🙂 Thank you for your help! 😀

        • the Muse

          you are most welcome sahara 🙂 I just had a really crummy experience with these. For oil skin they may work!? but for me it was a bust sigh 🙁

  • Ally

    Okay, so i just used this product (the green one) and my face became EXTREMELY dry, so i googled wether or not this was a common thing with this cleanser. And im happy to know that im not the only one that got very dry skin with this.

  • Marie

    I’m sorry to hear that these did not work out for you. Being curious about the scrublet and the cleanser, i recently bought the deep facial cleanser for senitive skin. it comes in the blue and is a cream. this is the only one not pictured above. every other drugstore type i have used made my face extremely dry with occasional zits. Now that I have started using this i dont know if i will ever use any other kind of cleanser. it does not contain menthol, as you had complained, and also includes shea butter in the ingredients. i would highly recomend trying this kind.

  • Alivia Jade

    Do you have any tips on getting rid of acne scars?

  • 20thcenturcyat

    I wonder if this is the same formulation as the L’oreal Perfect Clean, just launched in the UK and Ireland. I have it in the Soothing formula for dry/sensitive skin. It’s a pink creamy formula. The bottle is a different style. a keyhole shape with a circular scrublet in the top of the bottle.
    I’ve been trying it out and I must say I’m getting on fine with it. I found it left my skin soft and behaving itself very well. Sorry you’ve not had the same luck 🙁

    • the Muse

      I think so 20thecenturycart. bottle is diff but I do believe same exact thing 😀 ugh had the worst luck. so wanted to love but it dried me out bad!

  • Cherry305

    Well, I started using this product last week. All i gotten out of it was rough, flaky, and irritating skin. When ever i smile, or eat my skin hurts aorund my mouth. I read that this product contains sodium hydroxide, which can severely damage, burn and permenently scar skin. I hope using it 2 times a day for 6 days dont result to that. I hope my skin recovery dont take long. To all the new users of this product. BEWARE!! have a nice day, lol.

  • libbi

    Omigoodness i wish i wouldve read this before I bought the deep cream cleanser!!!! I have oily skin but this has made look/feel sunburnt! Im so red and dry and flaky! Its terrible:( I loved it the first day but the next time i was a little irritated and today completely. It was just so cute. Any suggestions for other face washes?

    • the Muse

      aw libbi sorry to hear it love.

      mmmm have you tried the new Biore Steam Cleanser? Quite nice in the shower 😀

  • Barbara

    I picked up the one for sensitive skin (blue) on a whim last Friday, and have been using it every night since then. I am in love with it. My skin is really sensitive to new products (I’ve only used Cetaphil for years now), so I was a little hesitant…I’ll probably wait another week or two before I make a total judgement on how it is. However, for right now, it’s making my skin look amazing. Not drying it out, leaving it moisturized enough to look healthy with no makeup on, evening the redness out, and quickly cleared up a patch of breakouts left over from my last round of PMS. My boyfriend keeps commenting on how soft and smooth my skin is, and I went all last weekend with no makeup on because of how great my skin looked.

    Sorry you had such a bad reaction to it, but maybe give the sensitive skin formula a try? Maybe it’s not as harsh. I have combination skin (oily T-zone and dry cheeks), but I react to products very easily. (Had to completely swear off anything Neutrogena about 4 years ago, as trying their products have sent me to the doctor for medication on the first day of use.) Good luck!

  • Rebecca

    I completely feel your pain. I began using the Deep Facial Cleaner (green) bottle last week and I’ve decided to officially quit this product tonight. My forehead has become a bumpy terrain with acne for bulges and lumps. My chin, cheeks, and upper lip are absolutely arid and flake like old paint chips. It hurts to smile, I tell you. I thought I had an oily skin type, but I’m too scared to try the sensitive or cream type…

    Beware consumers! Don’t be fooled by the concept or adorable scrublet!
    If only I read your article sooner Muse… I hope many more women don’t suffer our fates!

    • the Muse

      ugh rebecca still trying to get my face back to normal 😀 and the sensitive type isn’t any better so don’t bother 😛


    • Cheri Boudin

      WAIT A SEC EVERYONE WHO IS BASHING THE PRODUCT! I’ve been using the cream version (pink bottle) for nearly 8 weeks now. YES, my face has broke out more than usual but it’s part of the process of cleaning out the pores. After a week my face became all bumpy and I could see what appeared like larger blackheads and I thought…WHAT THE HECK?? I had several spots of acne break out and I myself was wondering what was going on. Any time you cleanse your skin you are stripping it of it’s natural oils and leaving your skin defenseless to dry, flaky patches and uneven skin tones. Unfortunately, your skin will dry out while the pore cleaning process is underway. Not sure how to get around it. ANYHOW, the GOOD NEWS is the strengent cleanser is eating away at the plug covering those blackheads. Once the plug has been dissolved then the hard bally thing thats been plugging your pores works its way to the surface of your skin where your buff puff or washcloth will wash it off. Those are the bumps you are feeling. It’s cleansing each pore this way one at a time. Unfortunately you may have several pimples while this deep pore cleansing is underway. My skin still has a way to go but overall it has improved 99%. My pores are smaller, my skin is tighter than before and hundreds of blackheads GONE! If you can stand it…give this product another try and keep using it. Some things do get worse before they get better. Trust me! You WILL love the skin your in!

  • Sapphire Gypsy

    I wanted to share my issues with this product too. I’ve been using the sensitive skin formula, I’ve used it in the morning, at night, in the shower, at the sink. With my combination skin all it’s done is break my face out.

    If I wash my face at night I wake up broken out in places I’ve never broken out before.

    My forehead, which never gave me problems, now looks like it did when I was a teenager.

    The little scrublet is great, feels wonderful on my skin. Now I just wish the cleanser worked for me.

  • Lollipop

    I feel I should comment and leave my issues.

    I’ve been using the deep exfoliating scrub for about, say, two weeks now, possibly a few more. I use it in the morning and sometimes at night. At first, it worked wonderfully. The scrublet felt great, and immediately after my oily, sensitive skin felt softer and the pores smaller.

    I have problems with acne and blackheads on my nose, chin, and forehead. It even started to clear up the bridge of my nose, which I’ve had problems with for four years.

    But now I’m dry. My skin is flaky and where I accidentally got it on my eyelids is red, irritated, and painful. I’m getting acne again on my forehead. I’ve stopped using it completely. I’m afraid if I do, it will just get worse. So much for a product I thought was great for my skin!

    And the little scrublet is really wonderful. I’m just wishing I knew where my receipt went. 🙁 I hope everyone gets their skin back to normal after terrible run ins with this product.

  • Kristen

    I just tried the Deep Cream Cleanser this weekend and my experience was nearly identical to yours! Burning eyes, irritated skin, and I did the same thing and tried it with the Clarisonic – with the same result. I’m still trying to soothe the little bumps that have cropped up on my chin and jawline after a weekend of use. Love the scrublet, though, and I’ve had much better luck with the orange Exfoliating formula. XO

  • cornilia

    i just got the exfoliating one (orange) about…maybe 2 days ago and i’ve used it a few times and i love it… i have oily skin and my pores are clogged (sadly) and after using this it makes my skin feel really soft and fresh…i haven’t been using it for that long obviously but i hope it’ll produce the same effects after a long time because this really cleans out my pores pretty well 🙂 and i’m glad i can use the brush for almost any scrub in the future too 🙂

  • jenn

    the reason you are all getting bad results is because you have to use a moisturizer after using this cause the salicylic acid dries out your skin . use a moisturizer & youll hve much greater results. and anyone who wants to buy the scrublet by itself, sephora sells them for $5.

  • Christina

    I’m 16, and looking for a good facial cleanser! My skin is always very oily around my nose, but on my forehead it’s flaky and dry. I was going to try this L’oreal 360 Clean products, but after your reviews I’m not so sure… Just wondering if you could suggest any cleansers or exfoliators!

  • Lori

    I came online to hopefully find some answers to why my skin might be breaking out. I have normal/combo skin. I recently started using the Loreal 360 deep cleanser, the green one. My skin became very dry and started having bad break outs on my chin and cheeks. I mean…we are talking, I didn’t even break out this bad when I was a teenager! I have been moisturizing like crazy and don’t know what to do to make the red splotches go away. ::huge sigh:: HELP!!!

  • Joy

    I have both the green one and the one for sensitive skin:

    green one: DRIED MY FACE OUT LIKE NO OTHER!! i used it for only about 2 weeks then gave up and gave it to my mom. i guess she doesnt have a problem with it cuz she’s been using for a while now and has had no problems. but then again, she does use more creams and moisturizers than me…..

    one for sensitive skin: it also dries my skin out, but not as much as the green one. my solution? IMMEDIATELY after i pat my face with a towel, i put my moisturizer on. even if i wait just a minute, my face starts to feel tight and dry.

    FOR PEOPLE WHO ARE INTERESTED IN ONLY THE SCRUBLET!! They sell the EXACT same ones at Sephore for about $5!! i mean, for 1-2 more dollars, you get an entire bottle of face wash, but if you seriously dont want to get any of the Loreal Go 360 Clean, maybe stop by your nearby Sephora!

  • FangirlingArtist

    I tried the pink bottle before & I had a similar case where it made my skin irritated. Mostly around the corners of my nose were inflamed after using the pink 360 cleanser. I thought it was gonna help me manage my super oily skin & help get rid of acne…it didn’t help at all & my nose still is inflamed a little from it. 🙁