April 1, 2013

the Balm Sale Extended

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Via the Balm’s Facebook Page:

We are so sorry our website crashed!

The great news is, our 24-hour 50% off celebration has not yet begun! thebalm.com didn’t expect such a huge influx of orders and we underestimated the number of our dedicated fans while overestimating the capacity of our server. We’re currently upgrading our server and are told that once it’s functional we’ll be able to accommodate everyone. We are expecting this to be within the next few days and we will announce our launch here, on Facebook. Any orders placed today that received a confirmation email will be honored. If you have any questions please email us at [email protected]!
Thanks again for your patience and understanding.

10 Comments

About the Muse

Isabella MuseIsabella is just an average everyday geeky girl who doesn’t blend her eyeshadow correctly, wears too much blush, and hopes she never finds her holy grail products because she likes the thrill of the chase so much. Her mission is to bring you super honest reviews on makeup, skincare, fragrance and all things beauty. She’s in no way an expert on the topic and she sure as hell isn’t a super model. But she’s passionate about makeup and is seeking like-minded individuals that like pina coladas, getting caught in the rain, and ones that enjoy spending hundreds of dollars at Sephora without feeling buyer’s remorse. If you’re that person feel free to reach out and leave a comment.

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Comments

  • rockierockpen

    LOL! I was on the website yesterday and was trying to place my orders but gave it bc it was too slow! I was at the enter your shipping address page too…

  • sara

    Great news! I really wanted to give the Instain blushes a try, but between the slow site and not having seen swatches or reviews, I passed. Hoping some info comes out about them before the next sale!

  • blueraccoon

    I was online after midnight PST and kept trying to load the site but nada, and when I tried from my phone later that morning I just got a broken image, so I figured it was either my phone not working or the site crashed and either way it was a sign I shouldn’t be buying more makeup 🙂 I’m glad to know the sale will be extended, though, I’d really like to try the new blushes.

  • Suselew

    So you underestimate the attraction of a 50% off sale? Seriously?

    • Janelle

      My thoughts exactly! What a way to test a new website. They should of anticipated it.

  • Blee

    Yaaaa, hay, hay I will now be able to order ( wink wink one of everything)Thanks for the update 🙂

  • Ms Shypo

    I managed to get a sizable order placed, but it took me nearly an hour, between achingly slow page loads and server connection drops. I had been ‘stalking’ the site since early morning (east coast time) and managed to jump on right as the site was coming up. It was an ordeal, but totally worth the 50% off the new blushes (of which I bought 4!). 🙂 I’m glad they’re going to extend the sale – I know a lot of people were very disappointed.