Ulta Dumpster Diving is Apparently a Thing
Have you heard about Ulta Dumpster Diving? It’s totally a thing. Earlier today, I posted about makeup returns being difficult and a lot of folks chimed in to relate that sales associates hated doing returns so much for a variety of different reasons but most important because returned items are a waste. It’s something that stores are unable to do much with. They can’t put it back on shelves unfortunately. Especially in the case of makeup right? I mean would you want to go into a store and buy a product that someone else returned? Likely not.
I’ve never worked in a major retail store. I worked at CVS when I was like 14 and I also worked at a fabric store when I was a teenager and of course, I’ve had the normal run of jobs as a college student but none at major department stores that put me in a position where I was dealing with returns or exchanges. Even when I worked at CVS, returns weren’t something I handled directly as typically we’d have to call a manager over to complete any return transaction (things are done different nowadays).
This means I’m a little in the dark about returns and how they work. I know stores aren’t likely to put stuff back on the shelf but I assumed the returned items would likely either be donated or perhaps purchased by a wholesaler of some sort.
But tossed directly in the garbage?!??!?! The thought never crossed my mind.
